How do I contact customer service and when is it available?

Our Opening Hours

• Monday to Thursday: 9 AM – 4 PM
• Friday: 9 AM – 2 PM 

Contact Options

• Phone: +49 (0) 5232 980 53 50
• Email: service@wirliebenhunter.de
• Chat in the shop: bottom right – ideal for quick help with product questions, orders, or delivery

How can the service help you?

• Product advice
• Orders & payments
• Delivery status & tracking
• Returns & cancellations
• Complaints & transport damage

Useful notes before contacting us

• Have your order number ready for order-related matters.
• For defects, please send photos and a short description by email or contact form before returning anything.
• For transport damage, please report it immediately to the carrier and inform our service team.

We look forward to helping you quickly and easily!