Claim for a Defective Item

1. Transport Damage: Please report it to the carrier as soon as possible and contact us immediately.

2. Defective Item: The statutory warranty rights apply. Please contact us with the order number, item, and type of damage:

Submit a request – MyHUNTER Center

3. Change of Mind: You can cancel within 14 days – even without giving a reason. Details here. We cover the cost of the return shipping. Use the return link in the order overview in your customer account:

Returns Portal - wirliebenhunter

4. Feedback: If you wish, please feel free to send us the reason for the cancellation by email to service@wirliebenhunter.de.